About hotelchat
hotelchat is dedicated to empowering smaller independent hotels & resorts with a LOW COST 24/7 AI CHAT Assistant that enhances guest satisfaction, increases staff productivity & drives more direct bookings. Our focus on delivering exceptional guest experiences through real-time support & seamless integration sets us apart in the hospitality industry.
Affordable AI CHAT FOR HOTELS
hotelchat offers a cost-effective AI Chat Assistant for your website. Your custom AI Assistant will be built using proven templates & will answer Frequently Asked Questions from your customers, in real-time, 24 hours a day, 7 days a week.
More Direct Bookings
When customers ask about room recommendations, rates, availability or making a booking, your AI Assistant is trained to send them directly to your dedicated website while also providing a list of benefits for booking direct. More direct bookings means that you pay less commission to OTAs, resulting in a lower booking acquisition cost.
24/7 Guest Engagement
In addition to answering the most commonly asked questions about your property, your custom AI Assistant can engage conversationally with your customers, in their native language, to make recommendations, offer suggestions & drive restaurant bookings. This can increase upsells and boost revenue for your property.
Increased Staff Productivity
More questions answered by your AI Assistant means less calls into your Front Desk. This leads to reduced pressure on Front Office team members giving them more time to spend attending to the needs of in-house guests. Better customer service will result in higher review ratings.
No Lock-in Contracts
No lock-in contracts or hidden costs! Just a one time setup fee to customise your AI Assistant, plus a low monthly payment that can be cancelled at anytime, with 30 days written notice. Maximum benefit. Minimal risk! (See limited time FREE OFFER below.)
Pricing
$199 per month
Your monthly fee includes ...
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A fully functional, AI CHAT widget for your website.
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A detailed Knowledge Base customised for your property
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Credits (Cost per interaction)
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Maintenance & housekeeping
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Daily monitoring of customer interactions
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Updates to Knowledge Base to maintain accuracy
P.S. Don't miss out on our FREE OFFER below!
Pricing
1
AI CHAT ASSISTANT
$199 per month
An intuitive AI CHAT ASSISTANT customised to answer Frequently Asked Questions for your property, in real-time, 24 hours a day, 7 days a week.
Your monthly fee covers transaction credits and maintenance plus regular monitoring of customer interactions & updates to your AI Assistant to ensure that responses remain accurate and relevant.
2
AI CHAT ASSISTANT
PLUS Contact Detail Capture
$229 per month
A supported AI CHAT ASSISTANT (See Option 1)
PLUS
the ability to capture and store in a database, customer contact details for future marketing campaigns. (You can access this database of contacts to use in your own marketing activities.)
3
AI CHAT ASSISTANT
PLUS Contact Detail Capture
PLUS 4 x Email Campaigns
$259 per month
A supported AI CHAT ASSISTANT & Customer Contact Database (See Option 1 &2)
PLUS
4 x email campaigns per year. (You provide the offer for each campaign & we will write the content and send a direct email to all contacts in your database.)
Customer Testimonials
hotelchat's 24/7 online chat service has significantly improved our guest interactions. The real-time support and effortless integration have made a remarkable difference in driving direct bookings.
Hotel Manager, Enthusiast
We can't imagine managing our website without hotelchat's 24/7 online chat service now. The customizable chat interface and flexible pricing have been a game-changer for our hotel's online guest engagement.
Satisfied Client, Hotel Owner
hotelchat has exceeded our expectations. The service's features are unparalleled, providing us with an unmatched support system for our independent hotel website.
Grateful Customer, Hospitality Professional
